Inferno Insights – Understanding Wildfires

Inferno Insights - Understanding Wildfires The purpose of this course is to equip insurance brokers, adjusters, and other stakeholders with the knowledge and tools necessary to mitigate wildfire risks, support clients during wildfire events, and promote resilient...

Hail Claims and Coverages

Hail Claims and Coverages Hail Claims and Coverages Hail damage has become a pressing concern across Canada, impacting both property owners and insurers with escalating financial losses. This course, “Hail Claims & Coverages,” explores the causes,...

Farm Insurance

Farm Insurance A farm insurance policy, not unlike a home insurance policy, has personal lines which refer to protection of the dwelling and personal property. Because a farm is also a business, the policy is amended to also include coverage for property that pertains...

Travel Basics

Travel Basics The purpose of this course is to provide information about travel insurance benefits that are not available through government health care plans. Participants will learn about all aspects of travel insurance coverage from the definitions used in the...

Incentive Management Guidance

Incentive Management Guidance The purpose of this course is to shine a light on the potential for incentives to create unfair customer outcomes and to underline the importance of Insurers and Intermediaries to develop incentive arrangements which align with fair...

Some of the Most Common Grounds for Complaint

Some of the Most Common Grounds for Complaint Introduction Mistakes will be made and complaints will be lodged as a common aspect of doing business…any business. In the insurance industry there are vehicles for dealing with complaints and entities to assist branches...

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