New Quebec accredited online course added to your ILS ChAD Subscription

Quebec brokers and adjusters can take advantage of the ILS ChAD Subscription to save money while accessing great accredited continuing education credit courses. Review course material as often as you’d like in a 6 month period, all for a low one-time cost.

L’abonnement ChAD permet aux courtiers et agents en assurance de dommages du Québec d’épargner de l’argent tout obtenant l’accès à d’excellentes formations continues accréditées. Revoyez le contenu des cours aussi souvent que vous le voulez pendant une période de six mois, le tout pour un paiement unique et abordable.
With an ILS ChAD Subscription, you’ll have access to over 77 accredited online courses for Quebec licensed insurance agents, brokers and adjusters. We’ve recently added a new ChAD accredited course to the ILS ChAD Subscription at no extra cost to current subscribers!

NEW COURSE ADDED

Introduction to the Claim Process and Claim Handling Techniques
The goal of this course is to educate insurance professionals in ways to enhance claim handling services to give them a competitive advantage. The course includes references from insurance experts regarding effective claims processing. It draws on tips, suggestions and recommendations they provide that are designed to ensure the smooth handling of claims. The course also reviews common law duties that generally apply when handling insurance claims. This course is not intended to provide legal advice but to convey limited information regarding legal principles which apply during the claims process. Topics include: Basic Duties of Claim Handlers An Overview of Claim Processing Understanding Claim Flow Interactions and Communication Channels Key Communication Skills in the Claims Environment Techniques for Dealing with Claimants Tips for Mitigating Claims Credit Hours: 2 Credit Type: Professional Development Credit #: AFC08163

Purchase an ILS ChAD Subscription $185

As a Quebec licensed damage insurance agent, broker or claims adjuster, you must complete 20 hours (PDUs) of training per two-year compliance period. The compliance period deadline is December 31 of every odd-numbered year, (2015, 2017 etc.)

20 hours of training or Professional Development Units (PDUs) must be completed in the following categories:

12 Administration and/or Insurance Techniques and/or Law and Legislation
5 Professional Development and/or any other category)
3 Professional Compliance