Another chance
to win with another survey from ILScorp!
In September's On Track, we included a short survey so
we could find out more about what our valued readers want
to see in an ILScorp newsletter - and what they need to
see.
We received a ton of great feedback, so we are again asking
for your input in helping to shape On Track. Don't forget
that this survey is completely optional, and your responses
will be anonymous and not shared with anyone.
If you complete the survey, you will be entered into a draw
to win a gift certificate from your choice of a number of
retailers including Chapters, Apple, FutureShop and Cineplex.
We appreciate your feedback!
Don't forget to take a quick look at the Terms
and Conditions of this survey promotion by reading this PDF.
Three new video courses for Insurance Adjusters
The latest Continuing Education courses are
accredited and included in the Annual Adjusters Subscription.
This means subscribers can access these new courses at no
additional cost.
The new courses are:
"Collaborative Negotiation" -
Adjusters always seem to be under pressure to close files;
in fact, this is one of their mandates. What is the biggest
obstacle to achieving this goal, Disagreements? If not managed
effectively from the outset small disputes grow into bigger
ones. The result: the file stays open longer and the chances
of a good settlement start slipping away. What if you could
prevent a large percent of disputes from growing, walk away
with a good settlement and gain the respect of the other party
in the process? That's what "Collaborative Negotiation"
is all about. This course introduces principles in a methodology
for resolving conflict in a way that is ideally suited for
the claims environment.
"Torts" - Whenever faced with
a liability claim we instinctively attempt to determine fault,
look for negligence. Negligence is based on a breach of duty
of care; we accept this as the norm. In their wisdom, our
courts have recognized that there are special groups in our
society, which because of position or the relationship with
others have a higher duty of care imposed on them. There are
even extreme circumstances where parties can be held liable
in the absence of negligence. On the flip side, the courts
also recognize acceptable liability defenses which apply to
specific situations, but will not hold up under normal circumstances.
"Torts" identify these special
situations, explain the exceptions in our laws and provide
guidelines for the adjustment of claims for these out of the
ordinary occurrences.
"Contract Law and the Insurance Policy"
- It has been said that the insurance policy is one of the
most complex documents we will ever encounter. Just look at
the sheer volume of cases that have passed through our courts,
contesting the meaning and testing the application of the
wording against specific losses. When faced with questionable
coverage situations of policy breeches you only get one chance
to get it right. If you have any concerns about handling such
controversies, "Contract Law and the Insurance
Policy" is designed for you. It is a guide to
understanding the key principles of contract law including
the very same legal doctrines that the courts rely on to make
their decisions.
Each of these courses is accredited for one hour of Continuing
Education credits.
Are you interested in an Annual Adjuster Subscription? For
just $175, you can have access to numerous Adjuster-specific
courses, including these latest three, plus access to over
160 online General Insurance courses and access to a three-part
Adjusters Privacy Compliance Program.
Let ILScorp be your news and information
source
ILScorp offers many options for industry news
and information.
For headline news and analysis, ILSTV
reports daily on matters that affect the business. From high-level
news stories about insurance companies to reports on studies
that may help you know your client better, the free video
and text news from ILSTV let you stay informed in the industry
without having to spend a lot of time – or any money.
ILScorp's own News
section lets you see important updates from us about new course
additions, holiday hours, technical announcements and other
newsworthy notes.
Through surveys, this e-newsletter, On Track, is being reshaped
by you, the readers, so that ILScorp can create a publication
that is as tailored to you as can be. While On Track will
always be a venue for licensing updates and ILScorp news,
your input will help make it the most relevant insurance industry
email update in the market.
The ILScorp blog
offers commentary and interesting notes that you might not
find elsewhere. Did you see our blog
post that compared a crash between a 1959 Chevrolet Bel
Air and a 2009 Chevrolet Malibu? Or our post
about the year after the collapse of the Lehman Brothers?
And, you can always get up-to-date information through Twitter.
Either check us out online through twitter.com
or sign up for the company’s mobile updates. You can
follow @ilscorp and
@ilstv.
Let us know what you think about our news and information
services. After all, they are created just for you!

Mandatory CE deadlines approaching
General Insurance Agents in Alberta
also need to have all of their CE credits completed soon, by
October 31.
Insurance professionals in Quebec should also
remember that ChSF credits are due on November
30 and ChAD credits are due on December
31.
Not sure what to take? ILScorp has over 150 courses created
specifically for General Insurance Agents across the country.
To see a complete list of General Insurance courses, visit our
catalog.
Still need help? Feel free to give one of our helpful service
representatives a phone call at 1-800-404-2211 to get started.
Remembrance Day at ILScorp
At the eleventh hour of the eleventh day of the eleventh
month, ILScorp will be recognizing a moment of silence to
pay respects to military men and women from all corners of
the globe, from all theatres of war.
The ILScorp office will be closed on November 11 and will
be open again at 8 am PST on November 12.
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